Privacy Policy
Your privacy is important to us. It is Sumaúma AI Presence policy to respect your privacy regarding any information we may collect on the Sumaúma AI Presence website and other sites we own and operate.
We operate under the Brazilian General Data Protection Law (Law 13.709/2018), which provides guarantees of privacy, confidentiality and retention, and protects the fundamental rights of freedom and the free development of personality. We also comply with the Federal Constitution of the Federative Republic of Brazil, the Consumer Protection Code (Law 8.078/90) and the Brazilian Civil Rights Framework for the Internet (Law 12.965/14).
We request personal information only when we genuinely need it to provide you with a service. We do so by fair and lawful means, with your knowledge and consent. We also tell you why we are collecting it and how it will be used.
We make clear why we are collecting the information and how it will be used, as everything is done for proper general administration.
We retain the collected information only for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means under current legislation, to prevent loss and theft as well as unauthorised access, disclosure, copying, use or modification.
We do not share personally identifiable information publicly or with third parties, except when required by court order.
Our site may contain links to external sites that are not operated by us. We are therefore not liable for damage caused by third parties. Please be aware that we have no control over the content and practices of third-party sites and cannot accept responsibility for their respective privacy policies.
As a consumer, you are free to refuse our request for personal information, understanding that we may then be unable to provide some of the services you want.
Continued use of our site will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.
Our policy is updated on an ongoing basis.
The data subject is hereby made aware that the content of this Privacy Policy may be changed at the discretion of Sumaúma AI Presence, without prior notice. In the event of a change, the modifications take full effect from the moment they are published on the site.
Sumaúma AI Presence is not liable if you use your data incorrectly or untruthfully, and is excluded from any responsibility in this regard.
Cookie Policy
What are cookies?As is common practice on almost all professional websites, this site uses cookies, which are small files downloaded to your computer to improve your experience. This page describes what information they collect, how we use it and why we sometimes need to store these cookies. We also explain how you can prevent these cookies from being stored, although doing so may downgrade or break certain elements of the site functionality.
How do we use cookies?We use cookies for several reasons, detailed below. Unfortunately, in most cases there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this site. We recommend that you leave all cookies enabled if you are not sure whether you need them, in case they are used to provide a service you rely on.
Disabling cookiesYou can prevent cookies from being set by adjusting your browser settings (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other sites you visit. Disabling cookies usually results in disabling certain functionality and features of this site. We therefore recommend that you do not disable cookies.
Cookies we set
– Survey-related cookiesFrom time to time we offer surveys and questionnaires to provide interesting information, useful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part or to provide accurate results after you change pages.
– Form-related cookiesWhen you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your details for future correspondence.
– Site preference cookiesTo provide a great experience on this site, we offer the ability to set your preferences for how the site runs when you use it. To remember your preferences we need to set cookies, so that this information can be retrieved whenever you interact with a page affected by them.
– Third-party cookiesIn some special cases we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this site.
This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and how we can improve your experience. These cookies may track things such as how long you spend on the site and the pages you visit, so that we can continue producing engaging content.
For more information about Google Analytics cookies, see the official Google Analytics page.
Third-party analytics are used to track and measure the use of this site so that we can continue producing engaging content. These cookies may track things such as the time you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way the site is presented. While we are still testing new features, these cookies may be used to ensure you receive a consistent experience on the site, while we learn which optimisations our users appreciate most.
As we sell products, it is important for us to understand the statistics on how many visitors to our site actually buy, and that is the type of data these cookies track. This matters to you because it means we can make accurate business forecasts, which allow us to review our advertising and product costs to ensure the best possible price.
User Commitment
The user undertakes to make appropriate use of the content and information offered by the Sumaúma AI Presence site, including but not limited to:
A) Not engaging in activities that are illegal or contrary to good faith and public order;B) Respecting all national or international legislation to which Brazil is a signatory;C) Not disseminating propaganda or content of a racist or xenophobic nature, betting houses, games of chance, any type of illegal pornography, apology for terrorism, or content against human rights;D) Not causing damage to the physical (hardware) and logical (software) systems of the Sumaúma AI Presence site, its suppliers or third parties, nor introducing or spreading computer viruses or any other hardware or software capable of causing the damage described above;E) The published content is protected by copyright and intellectual property rights, as established by Brazilian Copyright Law No. 9.610 of 19 February 1998 and related legislation. Any infringement will be reported to the competent authorities.
Rights of the data subject
The personal data subject has the right to request from the Sumaúma AI Presence site, through the specific processing channel, at any time and by formal request, information regarding their data.
Requests will be reviewed as provided for in current legislation within 72 hours, except where otherwise determined by law.Under the LGPD, data subjects may exercise their rights through:Confirmation that processing exists;Anonymisation, blocking or deletion of unnecessary or excessive data, or data processed in breach of this Law;Information about the public and private entities with which the controller has shared data;Information about the possibility of withholding consent and about the consequences of refusal;
How do you exercise your rights as a data subject?
For all other requests concerning the rights of the personal data subject, please contact us;
More information
We hope this is clear and, as mentioned earlier, if there is something you are not sure you need, it is usually safer to leave cookies enabled, in case they interact with one of the features you use on our site.
Sumaúma AI Presence will make every effort to safeguard the information and data collected from users through the site. However, given that no means of electronic transmission and retention is fully effective and secure, the Sumaúma AI Presence site cannot guarantee that unauthorised third parties will not succeed in gaining improper access. It therefore disclaims any liability for damages and losses arising from the conduct of third parties or from external attacks on the site, such as viruses, database intrusion, technical faults or defects, and operational failures resulting from use of the site or from connection failures.
In compliance with the Brazilian General Data Protection Law (Law No. 13.709/2018).